Privacy Policy

Privacy Policy for Adnova.online

Effective Date: March 14, 2025

At Adnova.online, operated by Smart Water Bottle, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website and make purchases from us. We are fully compliant with the General Data Protection Regulation (GDPR) and applicable privacy laws.

By using Adnova.online (the “Site”) and purchasing products from us, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information that you provide to us when you visit the website, register an account, place an order, or interact with us. The information we collect includes:

  • Personal Identification Information: Name, email address, phone number, shipping address.
  • Payment Information: Credit card details, billing address, and payment processing information.
  • Technical Information: IP address, browser type, device type, operating system, and browsing data (e.g., pages visited, time spent on pages, etc.).
  • Transaction Data: Order history, items in your cart, and communication related to your purchases.
  • Cookies and Similar Technologies: We use cookies to enhance your experience on our website (see Cookie Policy below).

2. How We Use Your Data

We use your personal data for the following purposes:

  • Order Fulfillment: To process and fulfill your orders, manage payments, and deliver your products.
  • Customer Support: To respond to inquiries, provide assistance, and resolve issues.
  • Marketing: With your consent, to send you promotional emails, product updates, and offers related to our products and services.
  • Website Improvements: To analyze the performance of our website and improve its functionality and user experience.
  • Compliance with Legal Obligations: To comply with legal obligations such as tax, financial reporting, or fraud prevention.

3. Legal Basis for Processing Personal Data

Under the GDPR, we rely on several legal bases to process your personal data:

  • Contractual Necessity: Processing your data is necessary to fulfill our contract with you (e.g., processing orders).
  • Legitimate Interests: We process data to improve our website, provide customer support, and send marketing communications, where we believe such processing does not infringe your rights.
  • Consent: In cases where we send you marketing emails or use certain cookies, we will obtain your consent.
  • Legal Obligation: We may process data as required by law for tax, fraud prevention, or legal compliance.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data with third parties in the following circumstances:

  • Service Providers: We may share your data with third-party vendors or service providers who assist us in operating our website, processing payments, fulfilling orders, and delivering services. These third parties are bound by confidentiality agreements and are prohibited from using your data for purposes other than those specified by us.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
  • Legal Compliance: We may disclose your personal information if required by law, court order, or governmental request, or to protect our rights, property, or safety.

5. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including compliance with legal, accounting, or reporting requirements.

  • Order Information: We retain order data for at least 5 years for tax and legal purposes.
  • Marketing Data: You may opt out of marketing communications at any time, and we will retain your data only as long as you wish to receive such communications.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or destruction. These measures include:

  • Encryption: We use SSL/TLS encryption to ensure that your data is securely transmitted over the internet.
  • Access Control: We limit access to your personal information to employees and service providers who need it to perform their duties.
  • Regular Security Audits: We conduct regular audits to ensure our systems are secure and up to date.

While we strive to protect your personal data, no transmission of data over the internet can be guaranteed to be completely secure. We cannot guarantee the security of your data during transmission, but we will take all reasonable steps to safeguard your personal information.

7. Your Rights Under GDPR

Under the GDPR, you have the following rights concerning your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete data we hold about you.
  • Right to Erasure: You can request that we delete your personal data, subject to certain legal exceptions.
  • Right to Restrict Processing: You can request that we limit how we process your data.
  • Right to Object: You have the right to object to the processing of your personal data in certain circumstances.
  • Right to Data Portability: You can request that we transfer your personal data to another service provider, where applicable.
  • Right to Withdraw Consent: If we process your data based on your consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at info@adnova.online.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website. These cookies may collect information about your browsing activity on our website, such as pages visited, time spent on pages, and your preferences.

  • Essential Cookies: Necessary for the basic functioning of the website, such as keeping you logged in or processing your shopping cart.
  • Performance and Analytical Cookies: Used to analyze website performance and understand how users interact with the site.
  • Marketing Cookies: Used to display personalized ads based on your browsing history.

You can manage cookies through your browser settings. For more information on how we use cookies, please review our [Cookie Policy].

9. International Data Transfers

As part of our global operations, your personal data may be transferred to and processed in countries outside of the European Economic Area (EEA). In such cases, we ensure that your data is transferred in compliance with GDPR requirements by using appropriate safeguards, such as Standard Contractual Clauses.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Business Name: Smart Water Bottle
Email: info@adnova.online
Address: 123 Malak Road, Brampton, ON, Canada

This Privacy Policy is designed to comply with the GDPR and to help you understand how your personal data is used, stored, and protected by Adnova.online. Your privacy is important to us, and we are committed to ensuring that your personal information is handled with care and respect.